Stop the renewal when you choose.
Direct website subscriptions renew automatically. You can stop the next renewal from your account, and we review refund requests fairly.
Effective August 23, 20261. Canceling a subscription
Open My account, choose Manage subscription, and cancel in the Stripe customer portal. Cancellation stops the next renewal. Unless a different result is shown in the portal or required by law, your paid access continues until the end of the current billing period.
2. Refund requests
Digital subscription fees are generally not automatically prorated after a billing period begins. Verified duplicate charges, an incorrect amount or interval, or a charge taken after a timely cancellation will be corrected. We also review a first accidental purchase requested within seven calendar days and a technical failure that materially prevented paid use and could not be restored. Change-of-mind requests or unused time after a valid renewal are not automatically refundable. Any refund required by applicable law will be honored.
3. How to ask
Email hello@roomto.rest from the email used for your Margin Reaper account. Include the charge date, amount, plan, and a short explanation. Requests are reviewed promptly, but timing depends on identity verification, the Stripe record, and the issue. Never email a full card number, bank password, security code, or government identifier.
4. Approved refunds
Approved refunds are issued through Stripe to the original payment method. Banks and card networks control how long the credit takes to appear. A refund may also end the associated paid access.
5. Billing problems
If a payment looks unfamiliar or incorrect, contact us promptly so we can examine the Stripe record and help. This policy applies to subscriptions purchased directly on the Margin Reaper website. Any future purchase made through an app marketplace will also be subject to that marketplace's billing and refund rules.
6. Apple App Store and Google Play purchases
Native subscriptions are not available in every app build. If Apple or Google processed your purchase, cancellation and refund handling follows that store's process, its rules, and applicable law. Use Apple's refund request or Google Play refund help. Margin Reaper support can help troubleshoot access or restoration, but cannot promise or override a store refund.
Canceling a website subscription does not cancel a separate App Store or Google Play subscription, and canceling through one app store does not cancel a separately purchased subscription through another billing channel.